At Dukonic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or shop on our website.
Information We Collect
When you interact with our store, we may collect personal information such as:
- Contact details (name, email address, shipping and billing address)
- Order and payment information
- Account information, if you create an account
- Customer support communications
- Technical data such as IP address, browser type, and device information
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your order or account
- Provide customer support
- Improve our website and services
- Comply with legal and regulatory obligations
Cookies & Tracking
We use cookies and similar technologies to ensure our website functions properly and to improve your browsing experience. Some cookies are necessary for the operation of the store, while others help us understand how the site is used.
You can manage or disable cookies through your browser settings.
Sharing of Information
We share personal information only when necessary to operate our business, such as with:
- Shopify, which powers our online store
- Payment providers and financial institutions
- Shipping and logistics partners
- Service providers that support our website operations
We do not sell your personal information to third parties.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your personal information
- Object to or restrict certain processing activities
To exercise your rights, please contact us using the details below.
Data Security
We take reasonable measures to protect your personal information. Payments and sensitive data are processed securely through trusted third-party providers.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact
If you have any questions about this Privacy Policy or how we handle personal data, please contact us at: