Terms & Conditions

Overview

Welcome to Dukonic ("we", "us", "our"). These Terms & Conditions ("Terms") apply when you access or use our website and services, including purchasing products from our online store.

By using our website or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.

1. Eligibility and Account

By using our services, you confirm that you are legally capable of entering into a binding agreement. You are responsible for ensuring that any information you provide is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

2. Products and Information

We strive to present our products as accurately as possible. However, colors and appearance may vary depending on your device and settings.

Product descriptions, availability, and pricing may be updated or changed at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.

3. Orders and Acceptance

By placing an order, you make an offer to purchase. A binding agreement is formed once we confirm your order by email.

We reserve the right to refuse or cancel any order prior to confirmation. If an order is cancelled, any payment received will be refunded.

Purchases are intended for personal use only and not for resale.

4. Prices and Payment

All prices are stated in the currency shown at checkout and include applicable taxes unless otherwise stated. Shipping costs are displayed at checkout.

We reserve the right to change prices at any time. The price charged is the price confirmed at the time of order.

Payment must be received in full before an order is accepted.

5. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers or circumstances beyond our control.

Risk of loss passes to you once the order has been handed over to the carrier.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy, which forms part of these Terms.

7. Intellectual Property

All content on the website, including text, images, logos, designs, and trademarks, is owned by Dukonic or its licensors and may not be used without prior written permission.

You may use the website for personal, non-commercial purposes only.

8. Third‑Party Services

Our website may contain links to or integrations with third‑party services. We are not responsible for the content, accuracy, or practices of third parties.

9. Platform Provider

Our store is powered by Shopify. Any purchase you make is between you and Dukonic. Shopify is not responsible for sales, products, or customer service related to your order.

10. Feedback

If you submit feedback, reviews, or suggestions, you grant us the right to use such content for business and marketing purposes without compensation.

11. Disclaimer

Our services and products are provided "as is" and "as available", except where otherwise required by law. We do not guarantee that the website will be uninterrupted or error‑free.

12. Limitation of Liability

To the fullest extent permitted by law, Dukonic shall not be liable for indirect or consequential damages. Our total liability is limited to the amount paid for the relevant product.

13. Termination

We reserve the right to suspend or terminate access to our services if these Terms are violated.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Sweden.

15. Changes to the Terms

We may update these Terms from time to time. The version in effect at the time of your order will apply.

16. Contact

For questions regarding these Terms, please contact us at:

support@dukonic.com